Careers at Pellego

We're growing quickly and looking for exceptional people join our team.
We don't care if you have experience. We care if you can do incredibly good work.
If you're starting at entry level you can expect fast increases to your pay and responsibilities.
Here's what we believe

Application Proces

Apply

Complete this form, then send us an email to let us know.

Skills

Applicants that advance receive 1-2 relevant assignments.

Interviews

Applicants that advance do 1-3 interviews.
full time
Contract

Marketing Assistant / Customer Success

Assist with marketing projects and help people get the most out of their experience with Pellego.

Hiring Now
Pay. $50-60,000 starting salary
Advancement. Can move into other roles with salary raises along the way
Location. Remote in the Seattle area

Details

Expectations
  • accountable — remembers and confirms soft commitments
  • adaptive — easily learns how to use new software tools and systems
  • clear — customers easily understand your requests and updates
  • empathetic — wants our agents to be portrayed as well as possible
  • friendly — people leave interactions with you feeling great
  • good eye — notices when something is a pixel off; takes good photos
  • good memory — remembers details about customers after meeting them
  • local — can drive to Seattle area events on occasional nights and weekends
  • on it — makes use of small windows of time to finish little things
  • punchy — writes with enthusiasm while staying professional and concise
  • proactive — stays ahead of customer needs and worries
  • responsive — gets back to people quickly or lets them know when they will be able to
  • social — regularly makes strong networking connections
  • technical — can work their way through complex tools like Google Ads
  • tactful — can end a conversation quickly and the other person feels good
Background
  • no education requirements, as long as you can write well

Responsibilities

Marketing
  • find events for advertising and networking
  • keep sales and marketing data up to date
  • maintain ads that require daily posting and updates
  • prepare content for social media posts
  • support with other marketing projects
Customers
  • prepare business cards and signs for new agents
  • setup agent bios and web pages
  • organize headshots, BBQs, and social hours
  • organize recurring agents classes and make recordings accessible
  • collect surveys and reviews
  • agent resources and FAQs are easy to access and regularly updated
Miscellaneous
  • manage orders and inventory for SWAG store
  • make how to videos and help guides
  • field inbound calls and instant chat
  • direct users and customers to the best place for them
start application

Agent Operations and Admin Support

Support smooth, compliant operations of core functions and assist with administrative projects.

Hiring Now
Pay. $50-60,000 starting salary
Advancement. Can move into future operations roles or stay in same role with higher pay.
Location. Remote in Seattle area

Details

Expectations
  • accountable — remembers and confirms soft commitments
  • adaptive — easily learns how to use new software tools and systems
  • clear — customers easily understand your requests and what to reply or do
  • friendly — people leave interactions with you feeling great
  • on it — makes use of small windows of time to finish little things
  • perceptive — catches errors before others
  • proactive — stays ahead of customer needs and communicates updates
  • responsible — you have access to all of our customer's credit cards
  • self aware — improves based on feedback and and often notices it first
  • self managed — asks for more work and asks for clarification on priority conflicts
  • responsive — gets back to people quickly or lets them know when they will be able to
  • tactful — agents are thankful for your follow up and don't feel shamed
Background
  • 3+ years in administrative and/or customer service work
  • no education requirements, as long as you can write well
  • efficient on a computer; types quickly, uses keyboard shortcuts, etc.

Outcomes

Agents
  • agent credit cards are added as we receive them, and agents hear from us before the failed payments have had time to stack up
  • agent bank information is added or updated as we receive it
  • quarterly L&I hours are filed on time and agent cards are charged accordingly; agents receive three emails with an opportunity to report non-full time hours
  • agents receive their W-9 in the first week in January
  • B&O taxes are submitted monthly and the account zeros out
  • physical licenses are organized as they are receive and a monthly photo is archived per state
Transactions
  • transaction files and data are updated in real time, and agents receive timely communication that (i) their files have been updated and (ii) we are aware of any changes
  • missing transaction files and data are proactively gathered with tact and follow up, and agents are more likely to send us files in the future and feel good about hanging their license with us
  • agents know that their commission disbursement forms will be created and sent to escrow in advance of their closing, and that they will have an opportunity to confirm the information
  • commissions are processed to agents the day we receive them, and managing brokers sign off on the files, payout, and fees before commissions hit our accounts
  • account payouts and transfers are ready for approval between 4:00 and 4:30 PM on weekdays such that the account zeroed out; update is published even if there are no account actions
  • agents that are required to use transaction coordination are in contact with the appropriate transaction coordinator before their transaction, or upon learning about the transaction
start application

Copywriter/Content Manager, Education

Create educational content that establishes Pellego as the industry leader in transaction knowledge

Compensation. $80,000 - $150,000
Location. Remote

Details

We don't teach agents how to get clients. We teach them how to do their transactions. We want to develop the reputation of being #1 in the industry for transaction knowledge.

Likewise, we want our agents to actually know what they're doing, so our reputation grows as other agents observe our agents and so that we reduce the risk of something going wrong and getting sued.
‍
Your job is to create educational resources for our agents that teaches them everything from the basics of writing their first offer to a nuance about different deed types to when to check one box versus another.

You will build this content by interviewing our managing brokers and outside experts as needed.

You will start by having our managing brokers create screencasts and turning those into guides. You will oversee the editing of those screencasts. The videos should be detailed yet easy to digest. Professional yet light hearted.

You will also help with packaging up content for monthly newsletters and segmenting the content to post on social media.

...
‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • ...
  • ...
Education
  • ...
  • ...

Executive Assistant

Help the CEO do more by being the go to person for miscellaneous projects and keeping the noise at bay.

Compensation. $80,000 - $150,000
Location. Remote

Details

This is an everything job. It includes little things like being first defense on the CEO's inbox to big things like managing projects and responsibilities that aren't yet big enough to hire someone for.

For example, we need someone who will identifying the recurring events we should sponsor in each city, and help hire and oversee the super part time staff who will manage the booth at those events.

We don't have a marketing manager, so that falls on you and the CEO.

Likewise, we don't have an HR manager, so hiring in general falls on the CEO. Wading through applications to eliminate the obvious bad ones falls on you. We don't have a
‍‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • ...
  • ...
Education
  • ...
  • ...

Managing Broker, Washington

Elevate our reputation for high quality transaction support as the local face of Pellego

Compensation. $120,000 - $180,000
Location. Remote near Seattle
Start Date. Spring 2024

Details

The primary function of your job is to provide fast, actionable answers to our agents' transaction questions. Your job is not to recruit agents.
‍
For example, an agent might text you, "what form do I need for this" or "where can I find that" but will not ask questions like "how do I get clients?"

You will also be the local face of the company. This job is remote, but from time to time you will need to attend events as our representative.
‍
You will be the first point of contact for most agents looking to join the firm. About 40% of agents who inquire join within 24 hours of reaching out.
‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • Respond to transaction questions over call, text, and email
  • Add and remove agents from state and local associations
  • Sign things/sign up for state and local organizations as needed
  • Sign off on commission disbursements we send to agents before their pay out, act as a second set of eyes in case there's an issue
  • Review mail, scan things to our team, store licenses and key documents, deposit checks as needed, etc. Can eventually be delegated.
Education
  • Record a final version screencast each month covering a transaction topic; answer questions for our team to turn the screencasts into guides
  • Draft a monthly newsletter covering issues that have come up so that future agents don't make those mistakes, along with form changes
Growth
  • Speak with prospective agents who schedule a call or fill out a form to learn more, and respond quickly when you are introduced to an agent
  • Identify local organizations where we can promote the company, such as paying for a booth or being a guest speaker (and being the guest speaker)
  • Advise us on what associations and MLSes to join, if we are charging too little or too much, and what groups we should be part of or sponsor
  • Moderate private agent facebook group and attend company events; help our staff organize events (1 event starting year 2, 2 events starting year 3).

Managing Broker, Georgia

Elevate our reputation for high quality transaction support as the local face of Pellego

Compensation. $100+ per hour, base and bonus
Location. Remote near Atlanta

Details

The primary function of your job is to provide fast, actionable answers to our agents' transaction questions. Your job is not to recruit agents.
‍
For example, an agent might text you, "what form do I need for this" or "where can I find that" but will not ask questions like "how do I get clients?"

You will also be the local face of the company. This job is remote, but from time to time you will need to attend events as our representative.
‍
You will be the first point of contact for most agents looking to join the firm. About 40% of agents who inquire join within 24 hours of reaching out.
‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • Respond to transaction questions over call, text, and email
  • Add and remove agents from state and local associations
  • Sign things/sign up for state and local organizations as needed
  • Sign off on commission disbursements we send to agents before their pay out, act as a second set of eyes in case there's an issue
  • Review mail, scan things to our team, store licenses and key documents, deposit checks as needed, etc. Can eventually be delegated.
Education
  • Teach company staff what documents are needed for a file to be considered complete and what forms escrow needs from us to pay out commissions
  • Keep company informed on brokerage responsibilities with state and local organizations, e.g. do we need to store the physical agent licenses?
  • Year 1: Record a final version screencast each month covering a transaction topic; answer questions for our team to turn the screencasts into guides
  • Year 2: Draft a monthly newsletter covering issues that have come up so that future agents don't make those mistakes, along with form changes
Growth
  • Speak with prospective agents who schedule a call or fill out a form to learn more, and respond quickly when you are introduced to an agent
  • Identify local organizations where we can promote the company, such as paying for a booth or being a guest speaker (and being the guest speaker)
  • Advise us on what associations and MLSes to join, if we are charging too little or too much, and what groups we should be part of or sponsor
  • Moderate private agent facebook group and attend company events; help our staff organize events (1 event starting year 2, 2 events starting year 3).

Managing Broker, Massachusetts

Elevate our reputation for high quality transaction support as the local face of Pellego

Compensation. $100+ per hour, base and bonus
Location. Remote near Boston

Details

The primary function of your job is to provide fast, actionable answers to our agents' transaction questions. Your job is not to recruit agents.
‍
For example, an agent might text you, "what form do I need for this" or "where can I find that" but will not ask questions like "how do I get clients?"

You will also be the local face of the company. This job is remote, but from time to time you will need to attend events as our representative.
‍
You will be the first point of contact for most agents looking to join the firm. About 40% of agents who inquire join within 24 hours of reaching out.
‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • Respond to transaction questions over call, text, and email
  • Add and remove agents from state and local associations
  • Sign things/sign up for state and local organizations as needed
  • Sign off on commission disbursements we send to agents before their pay out, act as a second set of eyes in case there's an issue
  • Review mail, scan things to our team, store licenses and key documents, deposit checks as needed, etc. Can eventually be delegated.
Education
  • Teach company staff what documents are needed for a file to be considered complete and what forms escrow needs from us to pay out commissions
  • Keep company informed on brokerage responsibilities with state and local organizations, e.g. do we need to store the physical agent licenses?
  • Year 1: Record a final version screencast each month covering a transaction topic; answer questions for our team to turn the screencasts into guides
  • Year 2: Draft a monthly newsletter covering issues that have come up so that future agents don't make those mistakes, along with form changes
Growth
  • Speak with prospective agents who schedule a call or fill out a form to learn more, and respond quickly when you are introduced to an agent
  • Identify local organizations where we can promote the company, such as paying for a booth or being a guest speaker (and being the guest speaker)
  • Advise us on what associations and MLSes to join, if we are charging too little or too much, and what groups we should be part of or sponsor
  • Moderate private agent facebook group and attend company events; help our staff organize events (1 event starting year 2, 2 events starting year 3).

Managing Broker, New Jersey

Elevate our reputation for high quality transaction support as the local face of Pellego

Compensation. $100+ per hour, base and bonus
Location. Remote in New Jersey

Details

The primary function of your job is to provide fast, actionable answers to our agents' transaction questions. Your job is not to recruit agents.
‍
For example, an agent might text you, "what form do I need for this" or "where can I find that" but will not ask questions like "how do I get clients?"

You will also be the local face of the company. This job is remote, but from time to time you will need to attend events as our representative.
‍
You will be the first point of contact for most agents looking to join the firm. About 40% of agents who inquire join within 24 hours of reaching out.
‍
Expectations
  • accountable — remembers and confirms soft commitments
  • clear — people easily understand what you are saying
  • considerate — treats staff with the same respect as a superior
  • detailed — notices missing signatures, checkboxes, etc.
  • enthusiastic — agents never feel bad asking you questions
  • experienced — can answer the majority of agent questions on the spot
  • friendly — has a strong instinct for customer service
  • licensed — holds an active real estate managing broker license
  • on it — responds quickly and makes use of small windows of time
  • organized — keeps track of brokerage responsibilities and deadlines
  • patient — some agents take more time than others
  • prudent — reads through a communication chain before responding
  • responsible — takes ownership in the company's status and reputation

Responsibilities

Basics
  • Respond to transaction questions over call, text, and email
  • Add and remove agents from state and local associations
  • Sign things/sign up for state and local organizations as needed
  • Sign off on commission disbursements we send to agents before their pay out, act as a second set of eyes in case there's an issue
  • Review mail, scan things to our team, store licenses and key documents, deposit checks as needed, etc. Can eventually be delegated.
Education
  • Teach company staff what documents are needed for a file to be considered complete and what forms escrow needs from us to pay out commissions
  • Keep company informed on brokerage responsibilities with state and local organizations, e.g. do we need to store the physical agent licenses?
  • Year 1: Record a final version screencast each month covering a transaction topic; answer questions for our team to turn the screencasts into guides
  • Year 2: Draft a monthly newsletter covering issues that have come up so that future agents don't make those mistakes, along with form changes
Growth
  • Speak with prospective agents who schedule a call or fill out a form to learn more, and respond quickly when you are introduced to an agent
  • Identify local organizations where we can promote the company, such as paying for a booth or being a guest speaker (and being the guest speaker)
  • Advise us on what associations and MLSes to join, if we are charging too little or too much, and what groups we should be part of or sponsor
  • Moderate private agent facebook group and attend company events; help our staff organize events (1 event starting year 2, 2 events starting year 3).
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DISCLAIMER: The financial estimates on this website, or otherwise from this website or people affiliated with this website, should not substitute your own due diligence. We strongly encourage and recommend that you conduct your own research and arrive at your own conclusions. Furthermore, while we try to keep our data up to date, the information we are provided is sometimes incomplete or not compatible with our systems, leading to misinformation on property listings and exaggerated estimates

DISCLOSURE: Pellego is a licensed real estate brokerage in the states of California (BRE #02043232) and Washington.(DOL #20141), and is a member of the Northwest Multiple Listing Service, MLS Listings, and the Sacramento Association of Realtors. Pellego uses data from Multiple Listing Services (MLSes) and public sources.